Catersource and The Special Event 2020 Room Block Request
General Information:Complete and submit this form if you need to block 10 or more rooms. Requests are assigned on a first-come, first-served basis and are based on hotel availability.
- If you had a group block at past Catersource and The Special Event 2020 conferences, your history of rooms reserved versus rooms utilized will be reviewed. Catersource and The Special Event 2020 Hotels reserves the right to make adjustments to your block based on past history.
- All online reservation requests require a credit card in order to confirm your group room request.
- Once you receive the housing agreement confirming your room block, please return a signed copy. The welcome letter will then be emailed with the user name and password to manage your room block online.
- All special requests are subject to hotel availability.
- An individual's failure to check in at the hotel on scheduled date of arrival or failure to abide by the stated cancellation policy may result in the cancellation of the individual’s entire reservation and may be subject to a cancellation, no-show penalty, or loss of their room deposit.
- Early departure policies vary by hotel. To avoid early departure fees, please notify the hotel of any change in an individual's departure date at time of their check-in. Some hotels may impose an early departure fee for changes in departure dates after check-in. Please advise your group of these policies.
- All reservation changes and/or cancellations must be made through Catersource and The Special Event 2020 Hotels. DO NOT contact the hotel directly. All cancellations must be made online or in writing to Catersource and The Special Event 2020 Hotels.
- Tuesday, January 21, 2020 – Rooming lists with complete individual names (no duplicate names) are due by this date. Detailed instructions for uploading rooming lists can be found within the Support Center for Attendees. Any unused rooms, where names have not been provided by this date, will be released. Additional room requests will be subject to room and rate availability.
- Tuesday, February 11, 2020 – reservation cancellation deadline – please refer to your Catersource and The Special Event 2020 Hotels room block agreement for details. Failure to adhere to the policies may result in a cancellation penalty, attrition charges, or both.
- Beginning Monday, February 24, 2020, please call the hotel directly for changes or cancellations.