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Catersource and The Special Event 2020 Room Block Request

General Information:

Complete and submit this form if you need to block 10 or more rooms. Requests are assigned on a first-come, first-served basis and are based on hotel availability.

  • If you had a group block at past Catersource and The Special Event 2020 conferences, your history of rooms reserved versus rooms utilized will be reviewed. Catersource and The Special Event 2020 Hotels reserves the right to make adjustments to your block based on past history.
  • All online reservation requests require a credit card in order to confirm your group room request.
  • Once you receive the housing agreement confirming your room block, please return a signed copy. The welcome letter will then be emailed with the user name and password to manage your room block online.
  • All special requests are subject to hotel availability.
  • An individual's failure to check in at the hotel on scheduled date of arrival or failure to abide by the stated cancellation policy may result in the cancellation of the individual’s entire reservation and may be subject to a cancellation, no-show penalty, or loss of their room deposit.
  • Early departure policies vary by hotel. To avoid early departure fees, please notify the hotel of any change in an individual's departure date at time of their check-in. Some hotels may impose an early departure fee for changes in departure dates after check-in. Please advise your group of these policies.
  • All reservation changes and/or cancellations must be made through Catersource and The Special Event 2020 Hotels. DO NOT contact the hotel directly. All cancellations must be made online or in writing to Catersource and The Special Event 2020 Hotels.
Key Dates
  • Tuesday, January 21, 2020 – Rooming lists with complete individual names (no duplicate names) are due by this date. Detailed instructions for uploading rooming lists can be found within the Support Center for Attendees. Any unused rooms, where names have not been provided by this date, will be released. Additional room requests will be subject to room and rate availability.
  • Tuesday, February 11, 2020 – reservation cancellation deadline – please refer to your Catersource and The Special Event 2020 Hotels room block agreement for details. Failure to adhere to the policies may result in a cancellation penalty, attrition charges, or both.
  • Beginning Monday, February 24, 2020, please call the hotel directly for changes or cancellations.
If you have a question or need assistance please notify Catersource and The Special Event 2020 Hotels: Send us a message.

(*Asterisks designate required fields)

Correspondence should be sent to:

Hotel Choices:

Please provide your hotel choices in order of preference. Group housing assignments will be made on a first-come, first-served, space-available basis. If your hotel choices are not available, a housing representative will contact you.

(*Asterisks designate required fields)

Room/Suite Request:

Please indicate the number of rooms requested for each night in the table below.

Attrition Policy
The assigned group room block will be compared to your company’s actual room night utilization from previous years and/or maximum allotted room assignment. Catersource and The Special Event Hotels reserves the right to make adjustments to your block(s) based on the citywide Catersource and The Special Event group block arrival and departure patterns. A maximum slippage of 20% will be allowed to the contracted room block. After the conclusion of the event, the total room nights utilized by your company will be designated as the Final Group Block and subject to an attrition penalty of 80%.

Following Catersource and The Special Event Hotel’s receipt of your actualized room night pickup from the hotel (s), your company will be charged for the difference between your actual pick-up numbers reported by the hotel and 80% of the total room nights of the Final Group Block. Should the actual room nights utilized be less than 80%, your Group agrees to pay Informa / Catersource and The Special Event for the number of sleeping rooms not utilized. These monies are due within thirty (30) days of receipt of the invoice.


Mar 8
Mar 9
Mar 10
Mar 11
Mar 12

* For suite requests, please indicate if the suite is for sleeping or hospitality function.
Sleeping      Hospitality      N/A

Deposit Information:

Deposit Policy: Credit Card Guarantee or deposit for 1 night’s room rate + tax. Please note the hotel may precharge your credit card for 1 night's room rate + tax per room after February 18, 2020, prior to your group’s arrival

All room block requests submitted online must be guaranteed with a credit card (no checks).

Financial Information:

Cancellation Policy:

The cancellation deadline is Tuesday, February 11, 2020. Cancellations after February 11, 2020, will result in forfeiture of the entire deposit amount or a charge to the credit card by the hotel.
Please be aware that this cancellation policy is entirely separate from the attrition policy enforced by Catersource and The Special Event (see Attrition Policy above).