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Important Information for the State Association Member Block

Hyatt Regency Orlando rooms are available for state association executive directors, officers, delegates, and association staff. Deadline to make these reservations is Friday, January 20, 2023.

All reservations for state association member rooms require individual conference registration numbers and the six-character state code. State codes are emailed to state association executive directors and assistants. Please do not share your codes with anyone. Please email vcarty@nsba.org if you do not have your six-character state code.

Shuttle service will be provided between the Hyatt Regency Orlando and the Orange County Convention Center, as it is within a comfortable walking distance.

States may also book additional rooms in any available hotel under General Attendee Housing.  These rooms are on a first come, first served basis and require individual conference registration confirmation numbers for each attendee.

States may also book additional rooms for COSA attendees under their dedicated room block at the Rosen Centre Hotel.  These rooms are on a first come, first served basis and require COSA registration confirmation numbers for each attendee.

Registration is Required
In order to reserve your housing online, you must be registered to attendee the NSBA Annual Conference. If you prefer, you can also reserve your hotel room by calling NSBA Housing at 800.616.8210 or 415.979.2264.
 
Important Dates to Note:
 
Friday, January 20, 2023 – Last day to book rooms using your Hyatt Regency Orlando headquarters room allotment. After this date, you must book through General Attendee Housing based on availability.
Friday, March 3, 2023 - Last day for NSBA Housing to receive advance check deposits. Checks received after this date will be returned.
Friday, March 10, 2023 - Your confirmed hotel has the right to charge credit cards for one night's rate and tax per room.
Friday, March 17, 2023 - Cancellation deadline to avoid penalty of one night's room and tax for each room.
Friday, March 17, 2023 - Last day to request changes or new General Attendee Housing based on availability.
Tuesday, March 21, 2023 - Reservation changes/cancellations should be made directly with your confirmed hotel.


Important Credit Card Information:

Deposit Policy:
A credit card number is required for guarantee of all reservations at the time of booking. The credit card provided will not be charged by NSBA Housing/CMR.

Your confirmed hotel has the right to charge the card for one night's room and tax per reservation after March 10, 2023. An optional check for one night’s room & tax made payable to CMR at a later date. (CMR will advise you of the deposit amount). The deadline for CMR to receive the check is March 3, 2023. Checks received after that date will be returned.

All attendees will need to provide credit cards upon arrival to pay for any unpaid nights and incidental charges. If an attendee is not paying their own charges, then another credit card holder needs to provide written authorization directly to the hotel. The credit card number provided in the reservations cannot be charged by the hotels for anything other than advance deposits of one night’s room & tax, or late cancellation and no-show penalties.

Incidental Expenses:
Individual guests are required to present a physical credit or debit card upon check-in for incidental expenses, even if room & tax were prepaid or are being paid by another party. Most hotels will place an authorization hold totaling $50.00 to $100.00 per room, per night in anticipation of incidental expenses. Actual incidental expenses incurred during the stay will be billed to the card at check-out, and the remaining authorization hold will be released. It may take between one to eight days after check-out for the hold to disappear from the card statement.

Hotels will accept all major credit/debit cards. Most hotels accept cash and checks, but you should check with your confirmed hotel directly prior to arrival to verify its exact policy. Hotels reserve the right to determine which forms of payment they will accept.

Be Aware of Unauthorized Agencies!
CMR (Convention Management Resources) is the official hotel management company for NSBA's Annual Conference. No other hotel management company or travel agency is authorized to place reservations on behalf of NSBA. These companies have not entered into agreements with the Orlando hotels and are not able to guarantee rates and accommodations during the dates of the conference. Should you be contacted by any other agency other than CMR, send us a message through the NSBA Hotel Support Center.